Product Maintenance & Support

Elcosoft has over 5 years of experience in providing software maintenance and support to customers, ranging from startups to enterprise level clients. We understand that clients face varied challenges including pressure to balance costs with enhanced service levels. We follow a phase-wise approach to software product maintenance, beginning with Knowledge Transfer, leading to ongoing maintenance.

For most product managers, the day their product is actually released into the market is end of product development activity. The scary thing, though, is that product release isn't the end; it's usually only the beginning of a long maintenance and upgrade cycle. In fact this is the stage where most of the products spend their majority of life-period. Once a product is out in the market, managers need to begin thinking about how to incorporate the feedback they receive into the next version of the product, to improve usability, user-friendliness, features and overall value.

Software product vendors can use our offshore maintenance services to continue to maintain their current products along with new application developments using flexible business models provided by Elcosoft.They can manage the ramp-up and scale-down of efforts that are required for peaks and troughs that are typical of a product over its maintenance cycle
Elcosoft enables its clients to focus primarily on product development by providing reliable, high quality product support to their customers.

Elcosoft Services

  • Ongoing maintenance and Enhancements
  • Migration/Porting support for multiple platforms
  • Localization & Internalization of products
  • 24x7 maintenance & support
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